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PBX Operator-LGMC PBX Operator-Full Time in Lafayette, LA at Lafayette General Health

Date Posted: 10/29/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    1214 Coolidge Street
    Lafayette, LA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/29/2018

Job Description

SUMMARY:

Operates switchboard to relay incoming calls, outgoing calls, and pages.  Prints out account inquiries for billers.  Patient populations served includes patients of all ages, from newborns to geriatrics.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Processes incoming and outgoing telephone calls efficiently, politely, and as quickly as possible.
  • Pages medical staff, disaster and emergency codes promptly, with clarity, and in a calm manner.
  • Places all long distance calls for patients and visitors
  • Places all long distance calls for patients and visitors.
  • Pages authorized personnel.  Announces the close of visiting hours at 8:00 p.m.
  • Greets and directs guests in a friendly and cooperative manner.
  • Assists Administrative Assistant in clerical duties for mass mailings.
  • Participates in hospital Quality Assurance program.
  • Performs other duties as assigned by Supervisor.
  • This work level is defined as sedentary work.

The duties listed above are intended only as illustrations of the various types of work that may be performed.  The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the Hospital/Clinic and the employee.  The job description is subject to change as the needs of the Hospital/Clinic and requirements of the job change.

Job Requirements

EDUCATION/TRAINING/EXPERIENCE:

  • High school diploma required.
  • Experience with automated systems preferred.
  • Previous experience as an operator or receptionist desirable.
  • Experience with automated systems preferred.
  • Possess typing skills.
  • Capable of operating switchboard system, copier, printer and 10-key calculator.
  • Excellent communication skills.

EQUIPMENT OPERATED:

  • Computer
  • Various

PHYSICAL DEMANDS AND WORKING CONDITIONS:

  •  Medium Work as defined by the U.S. Department of Labor constitutes a maximum lift of 21-50 pounds on occasion and/or a maximum lift of 11-25 pounds on a frequent basis
  • May be required to assist in the turning, lifting, or moving patients as well as walking about from patients’ rooms, as well as to and from various hospital areas.

SELECTION GUIDELINES:

Formal application; verification of education, and experience; verification of license(s), certification(s), registration(s), accreditation(s) if applicable; oral interview, reference and background checks; job related tests may be required.